FREQUENTLY ASKED QUESTIONS

Who we are and what is VP Designs' mission statement?

We, at VP Designs, believe fashion is a human form of expression and therefore is an essential protagonist in changing society's behavior. Fashion contributes to society, as it reflects it. That means fashion is not only about buying clothes and looking stylish; it's about history, lifestyle, identity, and self-expression. We believe that fashion changes according to the current social and political context. What is seen on clothing and fashion shows reflects what is happening in real life. VP Designs believe diversity has become a symbol of wealth. If we are advancing diversity and inclusion, we at VP Designs think we're making a positive social impact.
What is the status of my order?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.
Where are your products shipped from?

We ship from 6 warehouses around the US. With so many shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.
Can I cancel or change my order?

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders if any changes is needed after 1 day.
Can I exchange my order?

We do not offer exchanges at this time.